Team
Development Summary Sheet /1/
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Introduction
Team
Development Recognition Sheet
Figure 1 - Matching Group Development, Team Building and
Leadership Skills
Endnotes |
Introduction
Like individuals, teams progress
through different stages of development as they mature. Tuckman identified
five stages of team development as
-
forming
-
storming
-
norming
-
performing
-
adjourning.
In each stage, team members exhibit
typical "task" and "relationship" behaviors, consistent with the basic
theme of that particular stage of development. Relationship behaviors
corresponde with the development of the identity and functions of the group
from the personal orientations of the members. Task behaviors correspond
with the progress of the group in understanding and accomplishing its work.
Issues and concerns must be resolved in each stage before the group can
move on. Completion of each stage results in specific task outcomes
aand in specific relationship outcomes that address member needs at that
stage.
Both transactional leader skills
(those that get the task completed) and transformational leader skills
(those that influence and inspire people) can move the team from one stage
of development to the next. Leader skills listed for each stage of
team development translate into actions, or interventions, the leader can
make in order to help the group to complete each stage's task.
Figure 1 summarizes
the stages of group development, team building, and leadership skills.
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Team
Development Recognition Sheet
Stage One: Forming.
Theme: Awareness
Allow time for members to get acquainted
Provide essential information about content and process
Emphasize new skills required
Identify and relate key team values to current task
Share stories of past accomplishments and celebrations
Create a team vision of outcome
Set goals to achieve outcome
Stage Two: Storming.
Theme: Conflict
Act assertively and set parameters for the team
Listen attentively to all viewpoints
Use mediation, negotiation, and arbitration
Consider new perspectives and alternatives
Suggest and solicit optional ways to view the problem
Stage Three: Norming.
Theme: Cooperation
Provide opportunity for involvement by all
Provide opportunity for members to learn from and assist one another
Model and encourage supportive behavior
Open communication lines
Provide positive and corrective task-related feedback
Add some humor and fun to the work setting
Stage Four: Performing.
Theme: Productivity
Reward and recognize performance outcomes and positive work relationships
Involve the team in group problem solving and futuring
Share decision-making opportunities
Examine how implementation will affect the team and the rest of the organization
Use delegation to foster professional development
Stage Five: Adjourning.
Theme: Separation
Provide evaluative performance feedback
Review task and working relationships
Create a celebration activity with emphasis on recognition and fun
Conduct a closure ceremony to specify the project's conclusion
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Figure
1 - Matching Group Development, Team Building and Leadership Skills
(A)
Group Development |
Tuckman Stage |
General Theme |
Task Behavior |
Relationship Behaviour |
1. Forming |
Awareness |
Orientation |
Dependence |
2. Storming |
Conflict |
Resistance |
Hostility |
3. Norming |
Cooperation |
Communication |
Cohesion |
4. Performing |
Productivity |
Problem Solving |
Interdependence |
5. Adjourning |
Separation |
Termination |
Disengagement |
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(B)
Team Building |
Tuckman Stage |
Task Outcome |
Relationship Outcome |
Individual Need |
1. Forming |
Commitment |
Acceptance |
Security |
2. Storming |
Clarification |
Belonging |
Social |
3. Norming |
Involvement |
Support |
Recognition |
4. Performing |
Achievement |
Pride |
Achievement |
5. Adjourning |
Recognition |
Satisfaction |
Recognition |
(C)
Group Development, Team Building, and Leadership SkilIs/2/ |
Tuckman Stage |
General Theme |
Task Behavior |
1. Forming |
Getting Acquainted,
Goal Setting, Organizing |
Value Clarification,
Visioning, Communicating Through Myth and Metaphor |
2. Storming |
Active Listening,
Assertiveness, Conflict Management |
Flexibility, Creativity,
Kaleidoscopic Thinking |
3. Norming |
Communication, Feedback,
Affirmation |
Playfulness and Humor,
Entrepreneuring, Networking |
4. Performing |
Decision Making, Problem
Solving, Rewarding |
Multicultural Awareness,
Mentoring, Futuring |
5. Adjourning |
Evaluating, Reviewing |
Celebrating, Bringing
Closure |
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Footnotes
1.
W. Tuckman & M.A.C. Jensen (December, 1977), "Stages of Small-Group
Development Revisited," in Group & Organization Studies, 2(4),
419-427.
2.
Based on C.L. Kormanski & A. Mozenter (1987), "A New Model of Team
Building: A Technology, for Todav and Tomorrow," in J.W. Pfeiffer (Ed.),
The
1987 Annual: Developing Human Resources, San Diego, CA: Pfeiffer &
Company.
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